When your life takes a new turn
A baby, a move, a separation, caring for a parent or a loss. We help with the practical side and with what it does to you.
- Available 24/7
- In 160 countries
- Personal and confidential
The next step, togetherSound familiar?
Sound familiar?
Every question is welcome. Confidential, also for your family.
- We are expecting a baby and I don’t know how we’ll combine it with work.
- My mother can no longer live on her own.
- We are separating and so much has to be sorted at once.
- We are moving abroad and I don’t know where to start.
- I want something different from life, but I don’t know what.
- Since my partner died, I’m facing everything alone.
Our approach
How we help
Life coaching
A coach helps you get clear on your goals during a big change, by phone or video.
Practical information
On childcare, elder care, housing, education, relocation or support for a disability.
Conversations when it’s hard
Grief, stress or uncertainty? You talk to a professional who listens and thinks along.
Legal and financial information
With a separation, an inheritance or buying a house, an expert explains what you need to know.
Step by step
How it works
- Step 1
You get in touch
You call, send a message or use the app, including in the evenings and at weekends.
- Step 2
We map it all out
A professional listens and sorts which questions are practical, emotional, legal or financial.
- Step 3
You get the right help
Coaching, conversations, information or an expert. You don’t have to figure it out alone.
- Step 4
You take the next step
We look for suitable services near you. You arrange and pay for them yourself.
What is covered
What is included and what isn’t
Included
- Life coaching by phone or video
- Information on childcare, elder care, housing, education and relocation
- Sessions with a professional, up to 5 or 8 per person, per issue, per year
- Legal and financial information, per topic
Not included
- Costs of childcare, care or other external providers
- Booking or applying for external services on your behalf
- Long-term support
The EAP is there for you and for the family members who live in your household. Which extras are available depends on your employer’s agreement.
An EAP for your staffFor employers
For employers
Big changes at home don’t stay at the door. With an EAP your people find their way sooner. You can support them without becoming a care provider yourself.
An EAP for your staffIn your words
Questions people bring to us
What childcare is there near me, and how do I sign up?
How do I arrange care for my father who has dementia?
I’m retiring. How do I give my days meaning?
How do I start again after a separation?
I want a different job, but I don’t dare take the step.
Start with one question
Use the number, code or app you received from your employer. Free and confidential.
In immediate danger? Call the emergency services now.
Frequently asked questions
Want to talk to someone?
Free and confidential, including for your family. A professional will help you move forward.
What is life coaching?
Conversations by phone or video with a coach. You work on a concrete goal during a change in your life or work.
Do you arrange childcare or care for me?
We find information and suitable services near you. Signing up and paying for them is up to you.
What if I’m not safe at home?
Call us, day or night. We listen and help you find a safe place to go. If you are in immediate danger, call the emergency services.
Can my partner call too?
Yes. The EAP is also there for the family members who live in your household, such as your partner and your children.