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Meapy Health: Well-being changes everything.Need support?An EAP for your staff
HomeOur EAP

Our EAP

Confidential help for employees and their families, with questions about work and private life. Available day and night, external to the organisation and free for those who use it.

An EAP for your staffFor employees
  • Available 24/7
  • In 160 countries
  • Personal and confidential
In 160 countries

What is an EAP?

An Employee Assistance Programme is confidential help an employer offers to its people and the family members in their household. If you have a question about work or private life, you can quickly speak to a professional from outside the organisation: short-term, practical and at no cost to the employee.

Free
for employees and their families
Confidential
the employer only sees anonymous figures
Day and night
available, in several languages
External
independent professionals

What you can come to us for

Mental well-being

Support with stress, anxiety, resilience and emotional balance.

Explore

Physical well-being

Coaching for sleep, energy, routines and healthier everyday choices.

Explore

Social well-being

Help with relationships, communication, family life and loneliness.

Explore

Financial well-being

Practical guidance on budgets, debt, savings and financial decisions.

Explore

Legal guidance

First-line information about rights, agreements and legal questions.

Explore

Life’s turning points

A listening ear through parenthood, loss, separation and relocation.

Explore

Want to know more about our programme?Ask our assistant

Ask your question about what is and isn’t in the EAP. The assistant answers from the programme details.

Programme detailsContact us
Meapy Health AI assistant

Hi, I’m the Meapy Health assistant. Ask me what is and isn’t in the EAP, for example:

AI assistant. Information about the programme, no personal advice. Your conversation is not stored.

What is included

For employees, everything is free and confidential.

What is included depends on the package your employer chooses. With MeapyPro everything is possible, fully tailor-made.

  • Available day and night: you speak straight away with a clinically trained professional
  • Up to 5 or 8 conversations per person, per issue, per year
  • By phone, video or in person, in several languages
  • Legal and financial advice from experts, per topic
  • Life coaching and single-session therapy
  • Advice for managers (Manager Assist)
  • Online therapy (cCBT) and a mindfulness programme
  • Practical information, for example on childcare or care
Financial Well-being Academy

Free learning about money for your people. Your employer adds this to the package.

Your employer’s choice

What is not included

All programme details
  • Long-term therapy or psychiatric treatmentyou are referred on
  • Legal representation or a full procedureyou are referred on
  • Employment law, immigration law, class actions and environmental lawyou are referred on
  • Personal investment advicesee an authorised adviser for this
  • Medical treatment or medicationsee your doctor for this
  • Costs of external providers after a referralthese are not covered by the EAP

Simply online, or fully tailored.

Small business without a well-being coach or international group: we set it up and follow it up. Your people and their families get the same professionals, from outside your organisation.

Online in a few minutes

Up to 100 employees

MeapyGo

  • 5 or 8 sessions per employee
  • Fixed price, online straight away
  • 15% online discount
  • 3-year contract, cancellable after the first year
Take out MeapyGo

Fully tailored

MeapyPro

  • The full EAP tailored to you, including every option from Workplace Options
  • A dedicated account manager, internal marketing and reporting
  • Any size, including international: the larger, the lower the price per employee
Request MeapyPro
Compare MeapyGo and MeapyProEverything for employers

How it works

  1. Get in touch

    Call the phone number, book online or ask your question in the platform.

  2. We match you with the right expert

    A professional listens and connects you with the right expert, in your own language.

  3. Get the right support

    You get concrete next steps, at your own pace.

Internal promotion: make your EAP known

An EAP only works when your people know about it. Your HR team gets ready-made material to launch the EAP and keep it visible.

New material is added regularly.

  • Flyers

    Twenty-four A5 flyers, each with a single message, in four languages. Add your organisation’s name and print or share as a PDF.

    24 flyers · 4 languages · PDF

  • Email and intranet

    Kick-off email, reminder, newsletter texts and messages for Slack and Teams. Copy and paste.

    Ready-made texts

  • Manager toolkit

    A quick guide “How do I refer someone?” for managers and a privacy FAQ for HR.

    For managers and HR

  • Print and banners

    Door sticker, onboarding pocket card, lock screen and intranet banner, with a QR code to the EAP.

    With a QR code to the EAP

  • Launch webinar

    A webinar to launch the EAP in your organisation. Coming soon.

    Coming soon

Prevention: material and tools for your people

Prevention beats cure. These tools let you work on well-being before there is a problem, without anyone feeling watched.

  • Self-checks for employees

    Short, anonymous checks on well-being, work-life balance and money, with no answers stored. A score is never a diagnosis.

    No answers stored

  • Anonymous surveys

    Build your own questionnaire for staff with group-level results. You see who has answered, never what.

    Anonymous · groups from 5

  • Well-being planning

    Plan actions and activities in a yearly calendar, with a theme per month as a guide.

    Yearly calendar with monthly themes

  • Online learning

    Courses in the platform’s academy, at your employees’ own pace.

    In the platform’s academy
For HR and well-being coach

Included for free: tools for your HR employee and well-being coach

With every EAP, your organisation gets its own workspace in the back-office. Your HR employee or in-house well-being coach uses it to follow usage, survey staff and plan well-being policy. At no extra cost.

  • Anonymous usage figures

    How often the EAP is used, by topic and month. Never who or about what; groups under 5 stay hidden.

  • Survey builder

    Build your own questionnaire (scales, choices, open questions), invite staff and see who has answered. Answers stay anonymous.

  • Well-being planning

    Plan actions and activities with date, audience and budget. Link trainings from our catalogue and add your own or third-party initiatives.

  • Guides for the well-being coach

    Checklists and guides on spotting signals, care conversations, referring on and return-to-work talks.

  • Marketing material

    Flyers, email texts, banner formats and a toolkit for managers to make the EAP known.

  • E-learning

    Online courses from Meapy Health for your employees.

  • Booking sessions

    Book a session on behalf of an employee, without seeing what it is about.

  • Your contract and purchases

    Your agreement, seats, trainings and invoices in one place.

All tools are ready in your organisation’s back-office.

Prevention first

Even when nothing is wrong (yet).

We are also there for the other 96% of your employees.

Prevention is what we care about most. You do not need a problem to come to us, because a question, a doubt or a plan is enough. Think of buying a house, having a child, retiring, caring for a parent or starting a new job. The EAP helps you talk things through and helps to solve them, within what is normal for support through your employer.

Prevention is better than cure

The earlier, the lighter.

  1. A question
  2. A doubt
  3. A plan
  4. A problem
  5. A crisis
The earlier, the lighter. You can already come to us here: A question, A doubt, A plan.
An example: you are thinking about a separationWe help you in every area, from the first question to a clear plan.

What we do

  • Mental support: sorting out your thoughts and feelings
  • Financial calculation and coaching: what will it cost and is it feasible?
  • Legal guidance: what to do and what to avoid, and answers to your first questions
  • Support for your family, including talking to your children

What we do not do

  • The full legal or court procedure. For that we refer you to a lawyer or notary.
How prevention works in our EAP

Well-being pays for itself

Investing in mental well-being returns more than it costs. We are not the only ones saying so.

+392%return over 5 years in our worked example: 50 employees with MeapyGoCalculate your own ROI
€76 billion
is what mental health problems cost European economies every yearOECD, 2026
2 in 3
people in the EU who need mental health care do not receive itOECD, 2026
1 in 4
organisations in the EU do not recognise psychosocial risks at workEU-OSHA, 2024
55%
of those still off work with burnout after six months are still unable to work a year laterRIZIV-INAMI, 2024

Global reach, local approach.

In every country, Meapy Health works with a local franchise partner. They know the language, the culture and the market, and are your organisation’s dedicated contact. Behind them is an international organisation for sales and the full operational service.

  1. Your local franchise partner

    Local approach and account management

    • One dedicated contact in your country, in your language
    • Launch, communication and follow-up in your organisation
    • Knowledge of local law, culture and the market
  2. Meapy Health International

    International sales

    • One contract and one contact, even across several countries
    • The same programme and the same quality in every country
    • International clients are followed up together with the local partner
  3. Meapy Health Operations

    Operational support

    • 24/7 reception, intake and triage of every request
    • Qualified professionals in 160 countries, with Workplace Options
    • Platform, reporting and quality monitoring

Active in 160 countries

Spin the globe or choose a country to see where we are active.

Working in several countries?

With MeapyPro you get one tailored programme, with a dedicated account manager and local partners.

I want MeapyPro for my employees

Meapy Health in your country?

Become a franchise partner: you build the business locally, we take care of the rest.

Become a franchise partner

Frequently asked questions

An EAP for your organisation?

See the plans or ask for a tailored proposal.

Contact us
What is an EAP?

An Employee Assistance Programme (EAP) is a confidential support service that employers provide for their employees and the family members in their household. It connects them with professionals for personal and work-related concerns.

What kind of questions can I bring?

Questions in five areas: mental well-being (stress, anxiety, resilience), physical well-being (sleep, energy, healthy routines), social well-being (relationships, family, loneliness), financial well-being (budget, debt, saving) and legal questions (rights, agreements). You talk to a qualified professional, by phone, video or in person.

How much does it cost?

For employees and the family members in their household the EAP is free: the employer pays for it. For employers it is very affordable, with a fixed price per employee per year that depends on team size and the chosen package. Feel free to request a tailored quote.

Who is the EAP for?

For the employees of organisations that offer Meapy Health, and for the family members living in their household. You can come to us with small worries and big changes, at work and beyond.

Is an online application a contract?

No. We confirm scope, eligibility, sessions and commercial terms before an agreement starts.