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Employee Assistance Programme

Well-being For Everybody.

Because life doesn’t stop at the office door, we help your people and their families with challenges at work and at home.

  • Available 24/7
  • In 160 countries
  • Personal and confidential
Meapy HealthAvailable day and night

I’ve been sleeping badly since the reorganisation at work. Can I come to you with that?

Of course. You talk to a professional, and it is free and confidential. Your employer does not see who gets in touch.

And my partner, can they call too?

Yes, your family can come to us too.

In immediate danger? Call the emergency services now.

Simply online, or fully tailored.

Small business without a well-being coach or international group: we set it up and follow it up. Your people and their families get the same professionals, from outside your organisation.

Online in a few minutes

Up to 100 employees

MeapyGo

  • 5 or 8 sessions per employee
  • Fixed price, online straight away
  • 15% online discount
  • 3-year contract, cancellable after the first year
Take out MeapyGo

Fully tailored

MeapyPro

  • The full EAP tailored to you, including every option from Workplace Options
  • A dedicated account manager, internal marketing and reporting
  • Any size, including international: the larger, the lower the price per employee
Request MeapyPro
Prevention first

Even when nothing is wrong (yet).

We are also there for the other 96% of your employees.

Prevention is what we care about most. You do not need a problem to come to us, because a question, a doubt or a plan is enough. Think of buying a house, having a child, retiring, caring for a parent or starting a new job. The EAP helps you talk things through and helps to solve them, within what is normal for support through your employer.

Prevention is better than cure

The earlier, the lighter.

  1. A question
  2. A doubt
  3. A plan
  4. A problem
  5. A crisis
The earlier, the lighter. You can already come to us here: A question, A doubt, A plan.
An example: you are thinking about a separationWe help you in every area, from the first question to a clear plan.

What we do

  • Mental support: sorting out your thoughts and feelings
  • Financial calculation and coaching: what will it cost and is it feasible?
  • Legal guidance: what to do and what to avoid, and answers to your first questions
  • Support for your family, including talking to your children

What we do not do

  • The full legal or court procedure. For that we refer you to a lawyer or notary.
How prevention works in our EAP

Well-being pays for itself

Investing in mental well-being returns more than it costs. We are not the only ones saying so.

+392%return over 5 years in our worked example: 50 employees with MeapyGoCalculate your own ROI
€76 billion
is what mental health problems cost European economies every yearOECD, 2026
2 in 3
people in the EU who need mental health care do not receive itOECD, 2026
1 in 4
organisations in the EU do not recognise psychosocial risks at workEU-OSHA, 2024
55%
of those still off work with burnout after six months are still unable to work a year laterRIZIV-INAMI, 2024

Separate services next to the EAP

Next to the EAP there are separate services you choose individually: a listening line or financial learning. The same professionals, the same confidentiality.

Listening line

A single-session version of the EAP: a professional listens, helps people get their bearings and refers on where needed. Quick to set up, including for a limited time.

  • One conversation
  • Can be temporary
  • After a serious incident
How a listening line works
Option

Financial Well-being Academy

Online courses and tools on budgeting, saving, debt and big decisions. Free for your people, with 80% off for you.

  • At their own pace
  • The most renowned
More about the FWBA

Urgent Assistance

Do you have an urgent, concrete problem but no EAP with us? You can call on our professionals right away.

Request urgent help

Always tailor-made: we agree the service and the price together, based on your situation. In a life-threatening situation, contact the emergency services (112) first.

  • Trauma and trauma managementSupport after a serious event, for one person or a whole organisation.
  • Finding the right professional(s)Something urgent? We quickly find the professionals who fit.
  • Setting up a helplineA dedicated line for your people, members or residents, for as long as needed.

An AI assistant, with a person behind it

To make it easier to reach out, we have also added an AI assistant. It answers simple questions and, when it is about someone’s personal situation, always refers them to a clinically trained professional. This lowers EAP use by 20% on average, and you feel that saving as an employer: lower use of the available resources leads to a lower base price for a top-quality product.

Always refers you to a person
Meapy AI assistantInformation, not advice

How many sessions do I get through my employer?

That depends on your employer’s programme, usually 5 or 8 a year. You can see the exact number in your account.

Actually, I’m not doing so well.

Thank you for telling me. This is best discussed with an EAP professional: clinically trained, confidential and free.

All over the world, and still close by

We are active in 160 countries, with local partners who speak your people’s language and know their context. You keep one point of contact for the whole organisation.

Efficiency that follows the sun

  1. Asia and OceaniaSingapore
  2. EuropeBrussels
  3. AmericasNew York

Our teams work across time zones. When it is night here, a colleague elsewhere takes over. So someone is always awake, without a queue.

Meapy Balancy app

Your EAP in your pocket: plan a conversation, reach a professional and work on your well-being, whenever it suits you.

More about the app

Frequently asked questions

An EAP for your organisation?

Employer? See the plans. Employee? A professional helps you, free and confidential.

What is an EAP?

An Employee Assistance Programme (EAP) is a confidential support service that employers provide for their employees and the family members in their household. It connects them with professionals for personal and work-related concerns.

What kind of questions can I bring?

Questions in five areas: mental well-being (stress, anxiety, resilience), physical well-being (sleep, energy, healthy routines), social well-being (relationships, family, loneliness), financial well-being (budget, debt, saving) and legal questions (rights, agreements). You talk to a qualified professional, by phone, video or in person.

How much does it cost?

For employees and the family members in their household the EAP is free: the employer pays for it. For employers it is very affordable, with a fixed price per employee per year that depends on team size and the chosen package. Feel free to request a tailored quote.

Who is the EAP for?

For the employees of organisations that offer Meapy Health, and for the family members living in their household. You can come to us with small worries and big changes, at work and beyond.

Is an online application a contract?

No. We confirm scope, eligibility, sessions and commercial terms before an agreement starts.