Confidential
What you discuss stays between you and your professional. Your employer does not see who booked a session or what it was about.
HomeHow do I book a session?
How do I book a session?
A confidential conversation with a professional or expert, at your own pace. Read how it works, what to expect and how to prepare.
- Available 24/7
- In 160 countries
- Personal and confidential
Available 24/7How to book a session
Sign in
Use the access details you received through your employer.
Describe what you need help with
Choose the domain and say briefly what is going on. That is how we match you with the right professional or expert.
Choose a time
Pick a time and whether you prefer video, phone or in person.
Your session
You get a confirmation with all the details. At the agreed time, you have your session.
Book my sessionYou sign in first, then choose your domain and a time.
What can you expect?
The right professional
You talk to a professional or expert who specialises in your question: mental, physical, social, digital, financial, legal, tax or product-technical.
You stay in charge
We listen first and only act on what you ask. You choose the topic, the pace and the limits.
How to prepare
- Find a quiet place where you can talk freely.
- Write down beforehand what is going on and what you have already tried.
- Think about what you want to have achieved after the session.
- Note the questions you definitely want to ask.
- For a financial, tax or legal question: have the relevant documents ready, such as letters, contracts or statements.
- For a video session: test your camera, microphone and connection in advance.
How to describe what you need help with
The clearer your question, the better we can match you with the right professional or expert. You do not have to tell us everything; a few sentences are enough.
- What is going on, and since when?
- What is the impact on your work or private life?
- What do you want to achieve?
- Do you have a preference, for example for language or type of professional?
Less clearI am not feeling like myself.
ClearerSince my new role two months ago I sleep badly and worry about deadlines. I want to learn how to handle that pressure.
Less clearI have a money question.
ClearerI have several loans running and I am losing track. I want a plan to get my repayments in order.
Do you work in HR?
You can also book a session for an employee, for example when they ask you for help. You only set the time; what is discussed stays between the employee and the professional.
This service is not an emergency line. Are you or someone else in immediate danger? Call the emergency services.