For insurance companies
Insurers offer their customers psychosocial, legal and financial support through us, as part of their policy.
- Available 24/7
- In 160 countries
- Personal and confidential
Available 24/7What we help with
In a hospitalisation insurance policy
Psychological support as additional cover for your policyholders.
After fire or violence
Quick support after a fire, burglary or robbery.
Return to work
Return-to-work support within income protection policies.
Always reachable
A professional on the line day and night, in several languages.
What it can look like
Examples for inspiration. The same building blocks also work for health funds, employers and other organisations.
A listening line after a traumatic claim
After a burglary, fire or accident, your policyholder reaches a professional straight away, under your name. One conversation, day and night, with referral where needed.
Listening lineSupport built into the policy
After a serious workplace accident, the victim, colleagues and employer get support quickly. A return-to-work track follows where needed.
EAPReturn-to-work guidanceA listening ear for your members
A dedicated number where members can bring a question or a worry, with no queue. You decide who is entitled and for how long.
Listening lineA full EAP, for a few months
During a reorganisation you make a full EAP available to employees and managers for a limited period, with support for difficult conversations.
EAPLearning & DevelopmentSupport for the bereaved
After a death, relatives get a conversation about grief and about practical, legal and financial questions, next to the formalities.
Listening lineEAPA conversation first, then a file
Someone in a conflict or separation gets a conversation about the impact, as well as legal help. That stops the case from stalling.
EAPListening line
Urgent Assistance
Do you have an urgent, concrete problem but no EAP with us? You can call on our professionals right away.
Request urgent helpAlways tailor-made: we agree the service and the price together, based on your situation. In a life-threatening situation, contact the emergency services (112) first.
- Trauma and trauma managementSupport after a serious event, for one person or a whole organisation.
- Finding the right professional(s)Something urgent? We quickly find the professionals who fit.
- Setting up a helplineA dedicated line for your people, members or residents, for as long as needed.
How we set it up
Aligned with the policy
Who is entitled, when, and how many conversations.
Access for policyholders
A dedicated number or a referral by your claims handler.
Reporting
Anonymous figures and, with consent, administrative follow-up per case.
Common questions
Shall we talk?
Tell us what you need. We put together a tailored proposal, without obligation.
Can it run under our name?
Yes. Your policyholders call a dedicated number and get communication in your house style. The help comes from Meapy Health professionals.
What does the insurer see?
Anonymous figures. What a policyholder discusses with a professional stays confidential.
Can it be for one policy or product line?
Yes. We set it up per policy, with its own terms.
What help do policyholders get?
Conversations about mental, social and physical well-being, and practical support with financial, legal and managerial questions. Practical support is always by appointment, in consultation with the provider.
Who pays: the insurer or the policyholder?
You decide: as a benefit in the policy or as an option. We agree on the service and the price together, based on your situation.
How do you handle personal data?
Confidentially and in line with the GDPR. We do not share policyholders’ data with the insurer; you only see anonymous figures.
What about an emergency?
In life-threatening situations, policyholders call the emergency services (112) straight away. Meapy Health does not replace the emergency services.