Create an account
Did you get an invitation? Open the link in that e-mail. No invitation? Register with your organisation’s employer code and your work e-mail address.
Create an accountYour HR department gives you the employer code.HomeFor employees
For employees
Free and confidential, for you and your family. Stress, money, relationships, health or legal questions: you quickly speak to a professional, day and night.
- Available 24/7
- In 160 countries
- Personal and confidential
Available 24/7Get to your first conversation, fast
Choose what applies to you.
I already have an account
Sign in, choose Book a session and schedule a conversation at a time that suits you.
Sign inNo invitation and no code?
Ask your HR contact for an invitation or the employer code. You don’t have to explain your situation. We can’t create an account for you ourselves.
In immediate danger? Call the emergency services right away.
How it works
Create your account
With the link in your invitation, or with the employer code and your work e-mail address. After that you always sign in with that address.
Choose what you need
The topic, by phone, video or in person, in your language and at a time that suits you.
Talk to a professional
A qualified professional listens and looks for the next step with you. Confidentially.
Prefer to ask something in writing first? You can, under My requests. For quick information there is also an AI assistant, and when in doubt always a person.
What can you come to us for?
For small worries and big changes, at work and at home. For example:
Mental well-being
Stress at work keeps me awake.
I have been feeling low for weeks.
I went through something upsetting.
Prevention first
Even when nothing is wrong (yet).
We are also there for the other 96% of your employees.
Prevention is what we care about most. You do not need a problem to come to us, because a question, a doubt or a plan is enough. Think of buying a house, having a child, retiring, caring for a parent or starting a new job. The EAP helps you talk things through and helps to solve them, within what is normal for support through your employer.
The earlier, the lighter.
- A question
- A doubt
- A plan
- A problem
- A crisis
An example: you are thinking about a separationWe help you in every area, from the first question to a clear plan.
What we do
- Mental support: sorting out your thoughts and feelings
- Financial calculation and coaching: what will it cost and is it feasible?
- Legal guidance: what to do and what to avoid, and answers to your first questions
- Support for your family, including talking to your children
What we do not do
- The full legal or court procedure. For that we refer you to a lawyer or notary.
Financial Well-being Academy
Build your financial peace of mind.
Work on your financial security, at your own pace. Financial self-care, free for you.
Through Meapy Health you get free access to the Financial Well-being Academy: short courses, tools and exercises on budgeting, saving, debt and big decisions.
Freefor you
Log in and start learningHappy with our EAP? Recommend it.
Do you know a company that would benefit from an EAP too? Share your personal link. If that company signs up with us, you get the reward of your choice.
- Sign in and copy your personal link under Recommend.
- Share the link with a company you know.
- Does the company become a client? Then you choose your reward.
Anyone with an account can make a referral: employees, HR staff, partners and our own team.
€ 100A € 100 voucher for yourself
€ 100Or we donate € 100 to one of our selected good causes
Good to know
Free for you
Your employer pays for the programme. You pay nothing.
Confidential
Your employer never sees who contacts us or why. Only anonymous figures, and never for groups smaller than five.
For your family too
Family members who live in your household can contact us as well.
Day and night
You can always call. Conversations with a specialist are scheduled at a time of your choice.
Questions from employees
Want to talk to someone?
Free and confidential, including for your family. A professional will help you move forward.
What is an EAP?
An Employee Assistance Programme connects eligible employees with professional support for challenges at work and at home. Your employer funds the services included in its programme.
How do I create an account?
With the invitation link you received through your employer or from Meapy Health, or with your organisation’s employer code and your work e-mail address. No invitation and no code? Ask your HR contact. We cannot create an account for you ourselves.
Can my family also use the programme?
Yes, the EAP is also there for the family members who live in your household. If in doubt, ask the support team. The separate Child and Family Wellbeing programme is an optional extension, not automatically included.
What does my employer see?
You receive support from an external EAP service, independent of your employer and HR. Your conversations and personal requests remain confidential: we do not communicate them to HR or your employer or provide personal feedback. Only if you explicitly ask us to can we contact them on your behalf. For example, to request additional services or help you raise something you do not feel able to discuss yourself. We agree with you beforehand who we may contact, why and what information we may share. You remain in control; without your explicit request, we do not contact your employer or HR about your situation. See also the privacy information for the terms governing personal data.
Do I get 5 or 8 sessions for every type of support?
No. The 5-session or 8-session model applies to short-term mental well-being counselling, per participant, per request for help, per year. Legal support is one consultation of up to 30 minutes per topic. Financial support is one consultation in Standard or up to three in Premium.
What if I need more sessions?
The support team assesses what is appropriate. Extra counselling sessions require an employer-purchased extension and clinical approval. Longer-term programmes are separate options. External referrals may involve costs outside the EAP.