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Our EAPFinancial well-being

When money keeps you up at night

Bills piling up, a loan that pinches or simply no overview. An independent expert explains where you stand, and you learn at your own pace with the Financial Well-being Academy.

  • Available 24/7
  • In 160 countries
  • Personal and confidential
Back in control

Sound familiar?

Sound familiar?

Every question is welcome. Confidential, also for your family.

  • I no longer open my post because I’m scared of what’s inside.
  • At the end of the month I’m always short.
  • I have a repayment I can no longer afford.
  • I want to save, but I don’t know where to start.
  • Since the separation, I don’t know how to get by alone.
  • I’m ashamed to talk to anyone about it.

Our approach

How we help

  • An expert who explains

    An independent financial expert gives you clear, neutral information about your situation and your options.

  • Help with debt

    We explain which steps you can take and which service you can turn to for debt support.

  • When it weighs on your mind too

    Money worries cause stress. You can also talk about that with a professional, separate from the financial consultations.

  • Financial Well-being Academy

    Free online courses and tools on budgeting, saving, debt and big decisions. At your own pace.

Step by step

How it works

  1. Step 1

    You get in touch

    You call, send a message or use the app. Your employer doesn’t know you called.

  2. Step 2

    We look at your question

    A professional listens and puts you in touch with a financial expert.

  3. Step 3

    You get answers

    In the consultation you get a clear view of your situation and concrete next steps.

  4. Step 4

    You keep going

    With the Financial Well-being Academy courses you keep building your financial peace of mind.

What is covered

What is included and what isn’t

Included

  • One consultation with a financial expert per topic (Standard)
  • Up to 3 consultations per topic (Premium)
  • General, impartial information on budgeting, debt and money during big life changes
  • Free access to the Financial Well-being Academy

Not included

  • Personal investment advice
  • Managing your debts or budget for you
  • Costs of services you arrange yourself with an external provider

Whether you have Standard or Premium depends on your employer’s package.

An EAP for your staff

For employers

For employers

Money worries often stay invisible until a wage garnishment or a request for an advance arrives. Your people can see an expert discreetly, without you needing to know their finances. The Financial Well-being Academy is included.

An EAP for your staff

In your words

Questions people bring to us

  • How do I make a budget I can actually stick to?

  • I have three loans running. Which do I pay off first?

  • A bailiff came to the door. What now?

  • How do I build a buffer for unexpected costs?

  • We want to buy a house. What can we really afford?

One conversation can bring a lot of calm

Use the number, code or app you received from your employer. Free and confidential.

In immediate danger? Call the emergency services now.

Frequently asked questions

Want to talk to someone?

Free and confidential, including for your family. A professional will help you move forward.

Is the Financial Well-being Academy really free?

Yes, if your employer has added the FWBA to the EAP. You then get free access through Meapy Health. The FWBA is not the largest, but the most renowned online learning platform for financial well-being.

Do you give investment advice?

No. We give general, independent information about your situation. Personal investment advice is not part of the programme.

Will my employer hear about my debts?

No. Your question stays confidential. Your employer only sees anonymous figures on how the programme is used.

How many consultations do I get?

Standard gives you 1 consultation per topic, Premium up to 3. You’ll hear which package your employer chose when you first get in touch.