Tired, tense or out of balance
Poor sleep, low energy, pain from your posture at work or a health worry on your mind. We help with what you can do yourself and point you to the right care.
- Available 24/7
- In 160 countries
- Personal and confidential
Catch your breathSound familiar?
Sound familiar?
Every question is welcome. Confidential, also for your family.
- I wake up tired, even after a full night.
- Because of shift work, I eat and sleep at odd hours.
- My neck and back hurt after a day at the screen.
- I want to move more, but I never keep it up.
- I’m worried about a diagnosis and don’t know what to ask.
- I want to stop smoking, but I can’t do it alone.
Our approach
How we help
Talk about what wears you out
Stress and poor sleep often go together. A professional works out with you how to break that cycle.
Coaching for new habits
A coach helps you set an achievable goal and a plan, by phone or video.
A calmer mind
With the mindfulness programme you practise at your own pace to find some calm.
Wellness coaching
If your employer has added it, a coach supports you with exercise, nutrition, weight or stopping smoking.
Step by step
How it works
- Step 1
You get in touch
You call, send a message or use the app, whenever it suits you.
- Step 2
You explain what’s going on
A professional listens and looks at what may be behind your complaints, such as stress or your work pattern.
- Step 3
You choose a first step
A conversation, coaching or an online programme. You decide together.
- Step 4
You keep it up
Your coach follows up with you. For medical complaints, your GP remains your first point of contact.
What is covered
What is included and what isn’t
Included
- Conversations about stress, sleep and energy
- Life coaching for healthy habits and personal goals
- Mindfulness and online exercises
- Information about care and support near you, for example for a disability
Not included
- A medical diagnosis or medical advice
- Treatment, physiotherapy or medication
- Wellness coaching and stop-smoking support, unless your employer has added them
Exactly what is included depends on your employer’s package. Just ask when you first get in touch.
An EAP for your staffFor employers
For employers
Fatigue and physical complaints can lead to short-term absence, mistakes and accidents. With an EAP your people find someone to think along in time, before a complaint becomes a long-term problem.
An EAP for your staff- 3 in 5workers in the EU report muscle, joint or back complaintsSource: EU-OSHA, Healthy Workplaces 2020-2022 (EWCS)
In your words
Questions people bring to us
How do I get my sleep back on track after months of night shifts?
How do I combine a busy job with enough exercise?
What can I do myself about the tension in my shoulders?
I’m going back to work after an operation soon. How do I approach it?
I have a chronic illness. Where can I find support nearby?
Start with what you can do today
Use the number, code or app you received from your employer. Free and confidential.
In immediate danger? Call the emergency services now.
Frequently asked questions
Want to talk to someone?
Free and confidential, including for your family. A professional will help you move forward.
Can I come to you with medical questions?
We don’t diagnose or treat. We do help with stress, sleep, habits and finding the right care. For medical complaints, your GP remains your first point of contact.
What is wellness coaching?
Telephone coaching with a goal and a plan, on exercise, nutrition, weight, stress or smoking. It is an option your employer can add. Ask us whether it is in your programme.
Is this also for my partner?
Yes. The EAP is also there for the family members who live in your household, such as your partner and your children.